We're here to help

Get 24/7 assistance with your transfers, account, or driver application.

Contact Us

Response time: within 2 hours

[email protected]
Frequently Asked Questions

How do I book a transfer?

You can book a transfer instantly through our mobile app or by selecting a route on our website.

How are prices calculated?

Prices are approximate fares based on the official Barcelona taxi tariff, shown before you ride. The final fare can change with route, traffic, waiting time and official supplements. You pay the driver in the car at the end of the ride by card, Apple Pay, Google Pay or cash.

Can I cancel my transfer?

Cancellations are free up to 24 hours before your scheduled pickup.

Official 24/7 Support

We use official governmental rates and our specialized support team is always ready to assist you in multiple languages.

© 2026 Barcelona TaxiGo Support.